Privacy and your information
Understanding how we collect and safeguard your personal data
What personal data we collect
We collect necessary information to support your consultation experience, communicate updates, and deliver tailored advice. Your data is only gathered and retained when essential for our services.
-
→Full name for identification purposes
-
→Email address to communicate updates
-
→Phone number for request follow-up
-
→Request category and subject
-
→Relevant consultation details shared
Personal data is handled strictly according to Australian privacy laws. You can request to view or remove your data at any time.
How we use your information
Data is used to answer your questions, process requests, and offer confidential, personalised consultations. You may also receive updates or necessary service notifications.
We never sell or disclose your personal information to third parties unless legally required, or where fulfilling a specific request directly necessitates it.
Your rights over your data
You may request access to, correction, or deletion of your data, and can ask for portability of your records as allowed by law.
Data access rights
Request a copy of your stored personal data.
Correction rights
Request to update or change personal details.
Deletion rights
Ask for your data to be removed securely.
Portability rights
Request a copy to move your data elsewhere.
Sharing your information
Your data is not shared beyond the requirements listed, except to comply with Australian law or your express instructions.
Suppliers, if any, must follow strict confidentiality and security requirements before data is accessed for technical or administrative purposes.
Security of personal data
Industry-standard technical and organisational measures are in place to protect your information from unauthorised access, loss, or disclosure.
Data is only retained for as long as necessary to provide ongoing consultation or as required by law.
Contact privacy team
Address: 175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61 7 9709 0731
Email: content@calenquorix.com